Shipping policy
1. Order Processing
All orders are processed within 1–3 business days after receiving payment confirmation. Orders are not processed or shipped on weekends or holidays.
If there is a delay due to high demand or other reasons, we will notify you via email or phone.
2. Shipping Time
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (if available)
Delivery times may vary depending on your location and external factors like courier delays.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
- Free shipping may be available on selected products or offers.
- Any additional charges (if applicable) will be shown before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real time.
5. Shipping Areas
We currently ship to all major cities and regions. However, delivery to remote areas may take longer.
6. Incorrect Address
Please make sure your shipping address is correct. We are not responsible for orders delivered to the wrong address provided by the customer.
7. Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer not available
- Phone not reachable
The order may be returned or re-delivered with additional charges.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
- Contact us within 48 hours of delivery
- Provide photos (if damaged)
We will assist you with a replacement or refund.
9. Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: mehebub90123@gmail.com